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Privacy Policy

Effective Date: 2025/31/08 Last Updated: 2025/31/08

1. Introduction

Ree Creativos ("we," "us," or "our") operates a social media management application (the "Service") that allows users to connect their Instagram accounts and authorize us to post content and analyze performance on their behalf.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

  • Account registration information (name, email address, phone number)
  • Profile information and preferences
  • Content you upload or create through our Service
  • Communications with our support team
  • 2.2 Instagram Account Information

    When you connect your Instagram account, we may access and collect:

  • Your Instagram profile information (username, profile picture, bio)
  • Your Instagram posts, stories, and reels
  • Engagement metrics (likes, comments, shares, views)
  • Follower and following information
  • Instagram Insights data and analytics
  • Hashtag and location data associated with your posts
  • 2.3 Automatically Collected Information

  • Device information (device type, operating system, browser type)
  • Usage data (features used, time spent, interactions)
  • IP address and general location information
  • Cookies and similar tracking technologies
  • 2.4 Third-Party Platform Data

  • Data received from Instagram through their API
  • Analytics data from connected social media platforms
  • Performance metrics and engagement statistics
  • 3. How We Use Your Information

    We use the collected information to:

    3.1 Provide Core Services

  • Manage and post content to your Instagram account on your behalf
  • Create, schedule, and publish stories, reels, and posts
  • Monitor and analyze your content performance
  • Generate analytics reports and insights
  • Optimize content strategy based on performance data
  • 3.2 Service Improvement

  • Enhance our Service functionality and user experience
  • Develop new features and capabilities
  • Conduct research and analysis to improve our algorithms
  • Troubleshoot technical issues and provide customer support
  • 3.3 Communication

  • Send service-related notifications and updates
  • Provide customer support and respond to inquiries
  • Share performance reports and analytics insights
  • Send marketing communications (with your consent)
  • 4. Information Sharing and Disclosure

    4.1 Service Providers

    We may share your information with trusted third-party service providers who assist us in:

  • Cloud hosting and data storage
  • Analytics and performance monitoring
  • Customer support services
  • Payment processing (if applicable)
  • 4.2 Instagram and Meta Platforms

  • We share information with Instagram as necessary to provide our posting and analytics services
  • This sharing is governed by Instagram's API terms and Meta's data policies
  • Your Instagram data remains subject to Instagram's privacy policy
  • 4.3 Legal Requirements

    We may disclose your information if required by law, legal process, or to:

  • Comply with legal obligations
  • Protect our rights and property
  • Ensure user safety and prevent fraud
  • Respond to government requests or court orders
  • 4.4 Business Transfers

    In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

    5. Data Security

    We implement appropriate technical and organizational security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage and backup procedures
  • Employee training on data protection practices
  • 6. Your Rights and Choices

    6.1 Account Controls

  • Update your profile and preference settings
  • Control which content we can post on your behalf
  • Adjust privacy and sharing settings
  • Delete uploaded content and data
  • 6.2 Instagram Connection

  • Disconnect your Instagram account at any time
  • Revoke posting permissions through Instagram's settings
  • Control what data we can access through Instagram's authorization controls
  • 6.3 Data Rights

    Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (right to erasure)
  • Port your data to another service
  • Restrict processing of your data
  • Object to certain data processing activities
  • 6.4 Marketing Communications

  • Opt out of marketing emails and notifications
  • Customize communication preferences
  • Unsubscribe from promotional content
  • 7. Data Retention

    We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account information: Until account deletion plus 30 days
  • Instagram data: Until disconnection plus 90 days for analytics purposes
  • Performance analytics: Up to 2 years for trend analysis
  • Support communications: Up to 3 years
  • Legal compliance data: As required by applicable law
  • 8. International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Other legally recognized transfer mechanisms
  • 9. Children's Privacy

    Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

    10. Third-Party Links and Services

    Our Service may contain links to third-party websites or integrate with other services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party services you use.

    11. California Privacy Rights (CCPA)

    If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising privacy rights
  • 12. European Privacy Rights (GDPR)

    If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including those outlined in Section 6.3 above.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying in-app notifications
  • 14. Contact Information

    If you have questions about this Privacy Policy or our data practices, please contact us:

    Ree Creativos

    Email: info@reecreativos.com

    Phone: +5491160459009

    Address: ParanĂ¡ 123, Buenos Aires, Argentina

    For privacy-specific inquiries or to exercise your data rights, contact our Data Protection Officer at: info@reecreativos.com

    15. Consent

    By using our Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.